The costumer is one of the principal automobile builder at international level, witha sale and productivenetwork at global level and headquarters in all continents.
The customer principal exigencies were the needs of having different professional figures with experiences in IT field.
- Systems engineers, doing daily shift, for Telepresence system;
- Senior systems engineers LAN/WAN;
- Project Manager on LAN/WAN project;
- Project Manager on DATACENTER infrastructure.
Collaboration goals are providing figures able to resolve the complex and multiple client exigencies.
The coverage of client exigencies allowed to obtain the following goals:
- Project management with autonomy
- Coverage of shift services
- Management and implementation of system “change”
Connect brought value of its resources in customer IT infrastructure, integrating them in an excellent way.
The resources adoption allowed to achieve customer satisfaction.